If you have updated your bank account details, you can effortlessly make the change by following these simple steps.


  1. Click on the "Bank Accounts" tab from the left side menu.





  1. Click on the bank account for which you would like to make the changes. Then click on "Submit Change Request."





  1. Choose whether you change the information for a 'self-account' or a 'Third-party' account. When adding a bank account for your business under your business name, select 'Myself.' If you are adding a bank account for a client or any other account not under your company's name, select 'Third Party.'




  1. If you change a 'myself' account, please fill in all the new bank account details and click "Next.




  1.  If you change to a 'third party' account, select the third party if it is saved; if not, please add a new one. 





       6. When adding a new third party, select whether it is an individual or a non-individual account, fill in the required information, and save.





      7. After saving it, please fill in all the new bank account details and click "Next."





        8. Select the address of the Beneficiary and click "Submit." 





        9. TenantPay will approve the bank account changes as soon as possible.




Once the change bank account is approved, you will receive an email notification, and you can then track its status as "pending" until approval.