If a resident has relocated to a different unit within the same building and you wish to update their information to reflect the correct unit while retaining the same TenantPay number, kindly refer to the following guidelines:

  1. Click on "Residents" on the left-side menu. 





      2. Choose the resident you want to move to the other unit and click "Move Resident" at the bottom of the pop-up page.






       3. A pop-up page will appear. Select the unit to which you want to move the resident and click on 'Move Resident to Selected Unit.' 






Now, the resident are situated in their appropriate units.