Resident

How to add a Resident?
Before adding a resident, ensure you include the "Building" and "Unit" details for that resident.  Go to the "Residents&...
Tue, 16 Jul, 2024 at 3:10 PM
How to send a TenantPay account number?
You must provide your tenants with their unique TenantPay account numbers so that they can begin making payments through TenantPay. Go to the "Re...
Wed, 17 Jul, 2024 at 10:20 AM
How to deactivate or delete a resident?
When a resident has moved out, and you need to delete or deactivate them, follow these steps to understand how to do it: Click on "Residents"...
Wed, 17 Jul, 2024 at 10:27 AM
How to import residents?
Alternatively, you can effortlessly import residents using a CSV file. You can import residents to TenantPay if you already have the following informati...
Wed, 17 Jul, 2024 at 10:41 AM
How to move a resident between units?
If a resident has relocated to a different unit within the same building and you wish to update their information to reflect the correct unit while retai...
Wed, 17 Jul, 2024 at 10:51 AM