Before adding a resident, ensure you include the "Building" and "Unit" details for that resident.
Go to the "Residents" tab from the left-side menu.
Click on the "Add Resident" button from the top right corner.
Select "Building." (If the building has not been added, add it first.) Once you select "Building," Select "Unit Number." (If the unit is not added, add it first.)
Enter all other information related to the resident and click "Save." if you have any external field you would like to input, you can add it to the "Other" field.
Once saved, a unique TenantPay account number will be generated. You can then share this information with your tenants via email, text message, or by printing and sending it as a letter.